Help Center

Welcome. How can we help you with missions, payments, resources, and training guides today?

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Need help choosing a membership?

Use the pricing guide to compare launch pricing, standard pricing, outcomes, and app areas included in each membership.

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Frequently Asked Questions

How do I verify my Part 107 certification?

Upload your FAA certificate from your profile settings. The verification team reviews the document before it appears on your public profile.

How does the escrow payment system work?

Mission funds are held securely during the project and released after mission completion and client approval.

What are the platform fees for clients?

Client fees are shown before checkout so the total mission budget is clear before payment is authorized.

What are the platform fees for pilots?

Pilot payouts, taxes, and any applicable processing details are shown in the mission and earnings views.

Can I communicate with a pilot before hiring?

Yes. Use DroneJob messaging after sending an invitation or quote request so project details stay attached to the mission.

What is included in the Mission Workspace?

The workspace brings milestones, deliverables, chat, status updates, files, and mission tracking into one shared view.

How can I dispute a mission or request a refund?

Contact support with the mission ID, timeline, and relevant attachments. The support team will review the case and next steps.

What are the requirements for posting a mission?

You need an active account, clear mission details, service location, expected deliverables, and payment setup.

Video Guides

Visual tutorials to help you learn key steps and get the most out of DroneJob.org.

For Pilots: Creating a Winning Profile

8 min watch

For Clients: Posting Your First Mission

5 min watch

Navigating the Mission Workspace

12 min watch

Can’t Find What You’re Looking For?

Our support team can help with account access, mission setup, payments, disputes, and training questions.