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Account and billing

Accounts, Plans, Payments, and Records

Understand the account and payment concepts that keep missions, subscriptions, invoices, and payouts organized.

Billing should be predictable before work starts. DroneJob surfaces payment setup, mission budgets, platform fees, transaction records, and payout information in the flows where they matter.

What this covers

How account roles and plan state affect access to marketplace features.

How client payment setup supports mission authorization and secure checkout.

How pilot earnings and payout-related information should be reviewed.

Where to look for receipts, transaction history, subscription changes, and billing support.

Recommended billing workflow

  1. 1

    Confirm the correct account type and plan before starting marketplace activity.

  2. 2

    Add or review the payment method required for mission checkout or subscription billing.

  3. 3

    Review fees, taxes, and payout details before approving or accepting work.

  4. 4

    Keep billing questions tied to the mission, transaction, or account record support needs to review.